[date] [recipient name] [recipient address] Re: Dispute of Repair Order #[repair order number] — $[amount paid] Paid To Whom It May Concern: I paid $[amount paid] for repairs under the above repair order. The work was deficient or unauthorized: [problem description]. Facts: [facts] Requested resolution: [desired outcome] This letter serves as formal notice under my state's Automotive Repair Act and applicable consumer protection statutes. I request a full refund, free corrective repair, or other resolution as specified above within fourteen (14) days. If unresolved, I intend to file a complaint with the state Bureau of Automotive Repair or equivalent agency and pursue a small-claims action. Sincerely, [user full name] [user address]
Consumer
Auto Repair Dispute
Dispute botched or unauthorized repairs and demand a refund or fix.
Answer a few plain-English questions and we'll generate a professional letter addressed to your auto repair shop — citing the right rules, in the right tone, ready to send. No account needed to start.
- Cites state Automotive Repair Act consumer protections
- Sets up a Bureau of Automotive Repair complaint if ignored
- Written disputes get corrective work approved far more often than phone calls
STEP 1
Answer questions
A short guided form — about 3 minutes.
STEP 2
Create free account
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STEP 3
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Consumer
Auto Repair Dispute
Question 1 of 911%
The person, company, or agency this letter is addressed to.
✓ Cites state Automotive Repair Act consumer protections
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This is your live draft. When you finish the questions, our AI rewrites it into a polished, statute-cited letter — then you create a free account to save and download it.Your first letter is free. No credit card.
Frequently asked
- They did work I never authorized — do I have to pay?
- Most state auto-repair acts require a written estimate and your authorization for any overage (often 10%). Unauthorized work is generally not chargeable.
- The shop is holding my car. Now what?
- Mechanic's lien rules are strict. A written demand that disputes the charges and requests release, sent immediately, protects you before storage fees pile up.
- Can I get my old parts back?
- In many states, yes — you can request return of replaced parts as evidence. Ask for them in writing before the shop discards them.
- Should I send this by certified mail?
- For chargebacks, refund demands, and warranty disputes, certified mail with return receipt creates a paper trail. We recommend it for anything over $100.
- Do I need an account to start?
- No. You can fill out the form and generate a draft for free. You only pay when you want to unlock and download the final letter.
- How much does it cost?
- Downloading a letter is a flat $2 — any dispute type. Want it sent for you? $8 covers printing and USPS Certified Mail with tracking. Subscription plans are also available if you expect to send several letters.
- Will this letter actually work?
- A well-written, specific letter — citing the right rules and a clear desired outcome — dramatically increases your odds. We can't guarantee any particular result, but a real letter beats silence every time.