Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly, such as your email address, name, and the details you enter to generate dispute letters. We also collect usage data and device information automatically to help us improve the platform.
2. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you about your account, and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage and Security
We use industry-standard encryption and security measures to protect your data. Your information is stored with our cloud infrastructure providers and is accessible only to authorized personnel. We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations.
4. Third-Party Services
We use third-party payment processors (Stripe) and authentication providers to handle transactions and account security. These providers have their own privacy policies and are bound by applicable data protection laws. We do not store your full payment card information.
5. Cookies and Tracking
We use essential cookies to maintain your session and functional cookies to remember your preferences. We may use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at the email below. We will respond to verifiable requests within the timeframe required by applicable law.
7. Children's Privacy
AIDisputeEngine is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform. The updated policy will take effect upon posting.
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at privacy@aidisputeengine.com.