The federal Restore Online Shoppers' Confidence Act requires clear, conspicuous disclosure of recurring charges and an easy cancellation mechanism. Burying the cancel button or requiring a phone call to a queue with no answer violates ROSCA.

California, like a growing number of states, has its own automatic-renewal law layered on top of ROSCA — typically requiring affirmative consent, reminder notices before renewal, and same-channel cancellation (if you signed up online, you must be able to cancel online).

Even while pursuing the company directly, you can dispute the charge with your card issuer. A documented cancellation attempt strengthens the chargeback and is often resolved in the consumer's favor within weeks.

A demand letter citing ROSCA, the California auto-renewal statute, and the specific dollar amount makes continued resistance expensive. Most Oakland consumers receive a refund and account closure within 7–14 days of sending.