June 1, 2026 [recipient name] [recipient address] Re: Warranty Claim — Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.) To Warranty Department: I am asserting my rights under the express warranty covering the following product: [product] Facts: [facts] Requested resolution: [desired outcome] Failure to honor the warranty in good faith may give rise to a claim under the Magnuson-Moss Warranty Act, including attorneys' fees. Please respond in writing within fourteen (14) days. Sincerely, [user full name] [user address]
Auto Repair Dispute · Oregon
Did a mechanic just hit you with fake 'shop fees' and 'supply charges' in Oregon?
Force them to release your vehicle and strip away their illegal fees.
Under Oregon Motor Vehicle Repair Industry Act, ORS § 646A.480, an auto repair shop padding the invoice with vague 'shop supplies' or 'shop fees' is acting illegally. Shop fees must be disclosed in the estimate and tied to identifiable supplies actually used. A flat 'shop fee' percentage with no breakdown is typically unenforceable. Use our engine to instantly generate an official, statute-backed Statutory Demand Letter to hand to the shop manager.
Your rights in Oregon
Auto shops count on you being desperate to get your car back. Here is the exact legal leverage you hold over them under state law.
State law: Oregon Motor Vehicle Repair Industry Act, ORS § 646A.480
Shop fees must be disclosed in the estimate and tied to identifiable supplies actually used. A flat 'shop fee' percentage with no breakdown is typically unenforceable.
The enforcement weapon: Oregon Department of Justice – Consumer Protection
Mentioning an official complaint to Oregon Department of Justice – Consumer Protection alongside the statute violation is usually enough to make a shop manager drop the disputed charges rather than risk an inspector auditing the entire garage.
What you can recover
Strike of undisclosed fees from the invoice, refund if paid, plus state UDAP damages. Up to $25,000 in civil penalties plus actual damages.
Evidence to lock in your case
Demand an itemized breakdown of any 'shop fee' or 'shop supplies' line. Compare against the original estimate.
Crucial rule: If you pay the illegal invoice under protest just to get your car back, write "PAID UNDER PROTEST" on the check or receipt — then use this generated demand letter as the foundation for an open-and-shut small claims case to claw back every dollar plus filing fees.
How to break the hold on your car today
STEP 1
Input the invoices
Tell our engine what you originally agreed to, what the shop actually charged you, and what excuses they gave.
STEP 2
Instant statute mapping
The engine drafts a formal dispute mapping the shop's exact violations to Oregon Motor Vehicle Repair Industry Act, ORS § 646A.480 and detailing the Oregon Department of Justice – Consumer Protection complaint you're prepared to file.
STEP 3
Print and present
Download the PDF on your phone. Email it to the service advisor or walk in and hand it to the owner. Most shops cave the same day.
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Consumer
Warranty Claim Denial
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The person, company, or agency this letter is addressed to.
✓ Cites Magnuson-Moss Warranty Act
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Same scam in other states
- Fake 'shop fees' and 'supply charges' — Alabama
- Fake 'shop fees' and 'supply charges' — Alaska
- Fake 'shop fees' and 'supply charges' — Arizona
- Fake 'shop fees' and 'supply charges' — Arkansas
- Fake 'shop fees' and 'supply charges' — California
- Fake 'shop fees' and 'supply charges' — Colorado
- Fake 'shop fees' and 'supply charges' — Connecticut
- Fake 'shop fees' and 'supply charges' — Delaware