June 1, 2026 [recipient name] [recipient address] Re: Billing Error / Chargeback Under 15 U.S.C. § 1666 (Fair Credit Billing Act) Dear Dispute Resolution: I am formally disputing the following charge on my account as a billing error under the Fair Credit Billing Act: Merchant: [merchant name] Date: [charge date] Amount: $[charge amount] Facts: [facts] Requested resolution: [desired outcome] Pursuant to 15 U.S.C. § 1666, please acknowledge this dispute within thirty (30) days and resolve it within ninety (90) days. During the investigation, please do not assess interest or fees on the disputed amount. Sincerely, [user full name] [user address]
Fair Credit Billing Act · Bank of America
Did a merchant refuse to deliver on your Bank of America card?
Generate a formal billing error notice to reverse the transaction.
You do not have to absorb the cost of a scam, unfulfilled agreement, or unauthorized / fraudulent charge. Under federal banking regulations, you have the right to challenge inaccurate or unfulfilled transactions directly through your card issuer. Use our software utility to generate an official Billing Error Notice that forces Bank of America's compliance department to investigate and credit your account.
Your consumer rights: the 60-day billing error rule
Merchants often provide fake documentation to fight automated app disputes. Here is the exact statutory leverage you hold when submitting a formal written notice to Bank of America.
Under the federal Fair Credit Billing Act, card issuers are required to acknowledge and investigate consumer billing errors, which explicitly include charges for goods or services not accepted or not delivered as agreed.
To trigger your mandatory federal protections, your formal written notice must reach Bank of America within 60 days after the first statement containing the billing error was mailed to you.
The Fair Credit Billing Act caps consumer liability for unauthorized charges and explicitly classifies them as billing errors. You are not required to prove fraud — the burden is on the card issuer and merchant to prove the charge was authorized by you.
Immediate reversal of all unauthorized charges, issuance of a new card number if needed, and written confirmation that no interest or fees will accrue on the disputed amounts.
List every unauthorized charge with date and amount, save any cancellation confirmation emails or screenshots, document your attempts to contact the merchant, and note whether the card was ever lost or stolen.
Crucial tactic: Submitting a dispute via the Bank of America mobile app is convenient, but it does not always trigger your formal protections under 15 U.S.C. § 1666. Sending a structured, printed dispute notice directly to Bank of America's dedicated Billing Error Address ensures your claim is handled by human compliance officers rather than automated filters. Bank of America — Billing Inquiries: P.O. Box 982234, El Paso, TX 79998-2234 (verify on your most recent statement).
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✓ Cites Fair Credit Billing Act § 1666 timelines
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Other Bank of America chargeback reasons
- Bank of America — Services Not Rendered
- Bank of America — Product Not as Described
- Bank of America — Defective Merchandise — Retailer Refused Return
- Bank of America — Incorrect Billing Amount
- Bank of America — Canceled Recurring Charge