Dispute Engine

New York · N.Y. Gen. Oblig. Law § 7-108

Subscription Cancellation & Refund in New York, New York

Answer a few plain-English questions and get a professional subscription refund demand letter written from your perspective, grounded in New York law. Your first letter is free — no credit card.

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New York law at a glance

Response deadline
14 days
Max damages
2x
Small claims limit
$10,000
Statute
N.Y. Gen. Oblig. Law § 7-108

Deposit must be returned within 14 days with an itemized statement. As of 2019, deposits are capped at one month's rent for most residential leases. Tenant may recover damages for violations.

What you'll need

  • Screenshots of your cancellation attempt
  • Bank or card statements showing the charges
  • The merchant's posted cancellation terms
  • Any support ticket numbers

When to send it

  1. Day 0
    Cancel in writing and screenshot the confirmation screen.
  2. Day 1
    Send the refund demand citing auto-renewal law.
  3. Day 10
    No refund? Initiate a card chargeback in parallel.
  4. Day 30
    Escalate to the state attorney general consumer division.

How it works in New York

STEP 1
Tell us what happened
Answer short questions about your subscription cancellation & refund in New York, NY. No legal wording required.
STEP 2
AI drafts your letter
Your answers are mapped to New York statutes such as N.Y. Gen. Oblig. Law § 7-108 and written in your own voice.
STEP 3
Download and send
Get your letter instantly, then send it certified mail. Most disputes settle before court.

Uses the Subscription Refund template — Demand a refund after a company ignored a cancellation.

What happened when other people sent theirs

“I'd written off my deposit completely. The letter cited the exact statute and the deadline they'd blown — I had a check nine days later.”
Marcus T. · Recovered $1,850 from a former landlord
“I had no idea how to word any of this. I answered a few questions and got something that actually sounded like it came from an attorney's office.”
Priya R. · Billing dispute resolved in two weeks
“Sent it certified mail like the timeline said. They called me the day it was delivered and reversed the charge.”
Danielle W. · Charge reversed after one letter

Submitted directly by Dispute Engine customers. Last names shortened for privacy. Outcomes vary — no result is guaranteed.

Subscription Cancellation & Refund FAQs — New York, NY

Are dark-pattern cancellation flows illegal?

Federal and many state auto-renewal laws require cancellation to be as easy as signup.

Can I get past charges refunded?

Often yes, where the renewal disclosure or cancellation path was non-compliant.

Does this subscription cancellation & refund letter work in New York, NY?

Yes. Your letter is generated against New York law, including N.Y. Gen. Oblig. Law § 7-108, and formatted for delivery to a recipient in New York.

What is the small claims limit near New York?

New York caps small claims at $10,000, and the statutory response window is 14 days with damages up to 2x.

Other disputes in New York

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